COVID 19 Update Tuesday 2 April 2020
WHAT IS THE STATUS OF UX LONDON 2020?
In these unprecedented times and as circumstances are changing daily we are of course closely monitoring the situation with COVID-19.
We had hoped to be able to do a live event in 2020 but it’s increasingly likely the uncertainty will continue for a few months. With that, we’re delighted to announce that we’ll be hosting UX London in May 2021. We’re in regular contact with our venue and they’ll be confirming dates within the coming weeks. We will of course keep in touch with all our attendees on a regular basis to update on the dates. And we will be launching tickets soon.
If you have any questions in the meantime please contact email@example.com and the team will be happy to help. Or take a look at our FAQ’s.
We are hugely passionate about our events and our community and work hard to make our events a seamless experience. The current situation requires that we pivot, we want to get it right, so we wholeheartedly appreciate your support and patience while we work hard to get where we need to be.
NOW THE EVENT IS POSTPONED WILL MY TICKET STILL BE VALID?
Yes all tickets will be valid for the new dates.
WHEN WILL I KNOW ABOUT THE NEW DATES?
We will aim to give at least 9 months notice to allow attendees to make new travel plans. However we will have to respond to the ongoing situation with COVID-19 and ask for your patience as we plan how best to move forward in these unprecedented times.
CAN I GET A REFUND IF THE EVENT IS POSTPONED?
As per our T&Cs as the event is being postponed we aren’t refunding tickets. Any questions about this please do get in touch with firstname.lastname@example.org
WHAT IF I CAN’T MAKE THE NEW DATES?
We could look to to re-sell your ticket if you can’t make the new dates. Do let us know and we can put your ticket back on sale when we launch UX London 2021