Bringing the UX community together

Postponing UX London 2020

Dearest Friends,

We have been closely monitoring the advice surrounding Coronavirus (COVID-19) and any effect this may have on our conference and as such we have come to the difficult decision to postpone UX London 2020.  

We have been working closely with our venue Trinity Laban on our rescheduled live event and we’re delighted to announce that we'll be returning in May 2021. In light of the continued uncertainty, and for the sake of our safety and well being, we want to make sure this situation is behind us before we hold a live event again.  We cannot wait to bring together the UX community, our amazing speakers, sponsors and contributors in London next May 2021. 

All UX London 2020 tickets will be valid for this postponed event. For further details please take a look at our FAQ's

We are currently planning the schedule which will be a very similar line up to 2020 - our speakers are looking forward to sharing the amazing talks and workshops they had planned (but will also be updating their content of course) 

Having spent the last year planning UX London, it has been an incredibly hard decision to postpone and not to be able to deliver the amazing conference we had planned. We truly appreciate the support of the community and look forward to meeting you all in person in 2021! 

Should you have any questions please contact us on 

Wishing for healthier days ahead for everyone and our best to you and your families.

UX London team

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Check out our amazing 2020 line up of UX influencers!

Benjamin Evans

Benjamin Evans

Design Lead - Anti Discrimination Team


Vicki Tan

Vicki Tan

Former Lead Product Designer


Josh Seiden

Josh Seiden

Designer, Strategy Consultant, Coach & Author

A programme tailored to you

Each day of the conference focusses on a specific area of UX. You'll get to hear talks from thought leaders from across the community each morning. The afternoons are all about interactive workshops and each day you'll have six amazing options to choose from.

Day 1

Designing Products

Day One focuses on designing amazing products that deliver value to your customers and your business. We’ll explore the challenges of applying a user-centered approach to agile delivery, and how designers and product people can set themselves up for success as part of a cross-functional team. This includes gaining a better understanding of the language and levers of business, in order to become a more strategic and influential partner.

Who to bring: Bring your product managers, product designers, and scrum masters.

Day 2

Designing for People

Day Two is about taking your customer experience to the next level, by unlocking the power of user-centred design. How can you develop insight into your customer needs, and use that to drive the content, design and strategy of your products and services? And once you’ve developed that insight, how do you get buy-in from the rest of the company?

Who to bring: Bring your researchers, service designers and CX team.

Day 3

Designing for the Future

Day Three is all about look­ing at the technologies, challenges and trends shaping the future of our work. How can we better predict and deal with the unintended consequences of our designs? Could Design Futures be a way of taking a longer and more strategic view of our impact as Designers? If so, what tools and techniques can we deploy to maximise user value while minimizing misuse?

Who to bring: Bring your managers, executives and leadership team


Designed by the architects behind the Turbine Hall and Beijing Olympic Stadium, the RIBA Award-winning Trinity Laban is the perfect setting for three days of pure UX inspiration.